QNB Life Insurance Company’s Privacy Notice Data Protection Information
With the following information, we would like to give you an overview of how we will collect and process your data and of your rights according to data privacy laws. The details on what data will be collected and processed and which method will be used depend significantly on the services applied for or agreed upon.
This privacy notice explains how we will use this information, who we might share it with and what steps we will take to make sure it stays private and secure. It applies to any account, products or services you have with us. This privacy notice continues to apply even if the agreement for other products and services between us ends.
If you do provide personal information, such as address, e-mail, telephone and fax numbers, as well as demographic and customer identification, we will not disclose (share, sell or divulge) it to third parties unless we have informed you, been authorized by you, or are required to do so by law. We will maintain this information, as well as your business activities and transactions, according to our usual strict security and confidentiality standards.
The terms of this privacy notice are subject to any additional terms, disclaimers or other contractual terms you have entered with QNB Life Insurance Company such as client privacy statements or notices, and any applicable mandatory laws and regulations. This privacy notice may be updated from time to time, so please do check it on a regular basis.
How will we collect and use your personal information?
QNB Life Insurance Company processes personal data that it obtains from you in the context of our business relationship. We will naturally collect a variety of information about you as a client of QNB Life Insurance Company, such as your name, address, date of birth, IP address and email address, etc.…
This privacy notice explains how we will use this information, who we might share it with and what steps we will take to make sure it stays private and secure. It applies to any account, products, or services you have with us. This privacy notice continues to apply even if the agreement for products and services between us ends.
How will we use your personal data?
QNB Life Insurance Company will use your personal data for the following purposes:
- Deliver our products and services and process your transactions.
- Check your identity.
- Gather insights from data through data analytics.
- Carry out your instructions.
- For customer and user administration and marketing.
- To conduct research and analysis.
- To inform you about our events, services, products and news.
- To comply with any legal obligations (e.g. tax, accounting and administrative obligations).
We will inform you when we require your consent to process your personal data. Otherwise, we will process your personal data to meet our legitimate business interests. In addition, we may also process your personal data to enter a contract with you, or to perform our obligations under an existing contract with you.
Who will have access to your personal data collected through QNB Life Insurance website?
We will ensure that your personal data is processed in a manner that is compatible with the purposes specified above. For the specified purposes, your personal data may be disclosed to service providers and vicarious agents appointed by us who can also receive access to data for the purposes given, if they maintain strict confidentiality. These are companies in the categories of insurance services, IT services, logistics, printing services, telecommunications, collection, advice and consulting, and sales and marketing.
For the stated purposes, we may also share your personal data with the following parties who operate as data processors under our instructions:
- Authorized agents, service providers, and "research" analysis agencies.
- Facilitators, consultants or experts managing "communications."
We may also share your personal data to the following entities:
- Other companies within QNB Group for risk control due to statutory or official obligation or in accordance with internal policies and processes.
- Within law enforcement agencies, government and regulatory bodies to meet applicable legal or regulatory obligations.
For inquiries and complaints, please call 19753.